FAQ’S

Commonly asked questions:

Wording customization
You can customize any of our designs to say whatever you’d like by entering your unique wording in the NOTES TO SIMPLYSWEETPARTIES section. We may make small edits to the placement of design elements for free so that your wording fits well with the layout of your favorite design.

Colors customization
All wedding collection include color of choice, and includes up to 3 proof for no additional charges.
All children’s parties have been designed with four color options to choose from. Additional changes can be made using this listing:https://www.etsy.com/listing/171782476/add-on-color-change-to-existing-party?ref=shop_home_feat

I need a size other than 5×7 invitation
YES! Just make a note in the “additional information” box when placing your order with the size.

Can I see my proof before ordering?
Unfortunately to keep existing orders on time we do not provide proof prior to ordering BUT no order is printed until your final approval, and within reason, I do not charge for additional proofs~ I want you to LOVE your design!

I don’t quite see what I had in mind. Can you create a custom design?*
We accept custom orders on a case-by-case basis, so please contact us in advance to see if we can help. If our schedule allows we would be happy to create a custom design. *No licensed character request please!

Where can I print my digital files?
You can print on photo paper or card stock at home or any online or local photo lab.
For a local photo lab we recommend Costco
For card stock we recommend Office Depot (best price), Staples, Kinko’s. {We are not affiliated with any of these stores, nor do we endorse them.}

Can I add a photo to my invitation?
Yes, any invitation can have a photo added {no charge!} We may make small edits to the placement of design elements so that your photo fits well with the layout of your favorite design.

Can you print my order?
We accept print orders on a case-by-case basis, so please contact us in advance to see if we can help. If our schedule allows we would be happy to print and assemble for you.
Please visit my site for pricing:
http://www.simplysweetcelebrations.com/printable-wedding-templates/price-list/

Is there a phone number where I can reach you?
We are a home-based business, and at this time we only correspond via e-mail. kerryredemer [!at] gmail.com OR via etsy convo’s

Can I edit the design myself?
All design creations and edit’s are done using a graphic design program. Your final file will come to you as a flattened jpeg file, or PDF file which does not allow for edits.

Business hours are M-F 9-5.

This is a a small home based business so please understand convo’s occasionally can be delayed with life

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